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 Frequently Asked Questions

» What is MileMaven.com?

MileMaven.com is a free, browsable database of airlines, frequent flyer programs, offers and promotions. It is designed to help you earn the most miles on every trip.

» Sounds good. So how do I maximize bonus miles on my next flight?

It's easy. Frequent flyer programs run time-limited promotions, such as double or triple miles, on specific routes or flights. Taking advantage of such an offer will boost your miles. Search for offers by entering the departure and destination cities (or the 3-letter airport codes) and MileMaven.com will present all promotions relevant to your trip.

» Cool. But sometimes I get offers which are not relevant to my route or flight. Why?

Any offer-matching software cannot be 100% perfect, and ours is designed to err on the side of inclusion. We decided it makes more sense to present more offers (some of which may not be relevant) rather than miss the promotion of a lifetime. You can expect more specific offers in the coming months as we fine-tune our software.

» What is the difference between "award miles" and "status miles"?

Award miles (or just plain "miles") can be redeemed for awards, such as airline tickets. Status miles (also known as "elite", "tier", etc.) count toward the member's privileges, such as upgrades, admittance to airport lounges, etc.

» What are "hybrid offers", how do I find them, and why do they matter?

From time to time, frequent flyer programs run promotions for some of their airline partners. These are called "hybrid offers". If hybrid offers are available for a particular combination of airline and program, a link to the offers will be provided in the "partner table". As an example, take a look at Cathay Pacific Asia Mile's partner table. Notice that Cathay Pacific's Asia Miles program offers double miles flying Finnair on specific routes. Therefore it might make more sense to earn miles on Asia Miles rather than Finnair Plus.

» What are "targeted promotions"?

From time to time, you may see that the promotion's note contains the phrase "This is a targeted promotion". Targeted promotion are designed for a specific audience, and are usually promoted by targeted mail, e-mail, magazines, etc. Information about these offers is usually not available on the program's website, and registration often down not work. Even if registration does work, you might not earn miles. However, occasionally you may still be able to register for the offer and earn miles. MileMaven.com's database includes targeted offers, but you should use them at your own risk. When in doubt, contact the frequent flyer program's customer service representetive.

» Should I enroll in more than one frequent flyer program?

We think you should. Most frequent flyer programs are fee-free. Don't hesitate to open accounts with many programs. Airlines merge, frequent flyer partnerships change, and life has its wonderful twists. With double and triple mile offers, it is often enough to fly once or twice with an airline on a trans-oceanic route in order to be eligible for an award. And free account aggregators such as the online Yodlee.com or the desktop MileTracker make it easy to keep track of your frequent flyer accounts.

» How do you determine which routes are popular?

The popular page shows what users are doing on MileMaven.com. Listed are the most searched routes, airlines, programs, and offers in the past 24 hours, 7 days, and 30 days.

» What's FlyerTalk? What are FlyerTalk Discussions?

FlyerTalk.com is one of the largest online communities of frequent flyers. It is an excellent resource of information about frequent flyer programs, airlines, flights, promotions etc. MileMaven.com searches and displays recent discussions from FlyerTalk.com which are relevant to your flight, airline or program.

» How can I help?

This website is designed for the benefit of the frequent flyer community. If you have a suggestion, comment, or any kind of feedback, drop us a line. We love to hear from our users. In fact, some of the best ideas were suggested by our users. Thanks!

» Any quick tips?

Always remember to quote your program member number when making a reservation and at check-in time, and keep those tickets (or e-ticket printouts) and boarding pass stubs until you see the miles deposited into your account. And remember to check out MileMaven.com before booking a flight!

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